If any Chinese company is able to overcome such obstacles and establish
itself among the world's top brands, it will represent a great leap forward to a
truly global branded marketplace that transcends political
persuasions.
To successfully build a brand in the US market, Chinese
companies need to consider creating and enhancing their global identity or
elements of Chinese identity with transnational appeal.
Long-term
relationship
This presupposes a deep, measured understanding of American
consumers and the larger historical, cultural context. It also requires
marketing savvy that effectively delivers brand meaning and experience to
consumers for product uptake as well as to foster a long-term
relationship.
Local involvement
It is also important that Chinese
companies highlight their local associations in terms of the extent of local
participation in the business process. Chinese companies need to proactively
participate in local community-building efforts and to demonstrate good
corporate citizenship.
One of the ways to accomplish this is to invest in
communities through charitable works and other programs designed to improve
their living conditions.
Furthermore, Chinese companies should also make
efforts to build mutual understanding and foster goodwill between the two
countries and peoples. It is understandable that corporations shy away from
engaging in discourse or activities deemed to be outside the sphere of
business.
On the other hand, political relations between countries do
from time to time upend brand equity in consumer perception and choice. Chinese
companies are well advised to sponsor and support programs in the United States
that promote the understanding of Chinese culture and society. They can also
engage in such efforts through partnerships with non-government, civic
organizations in the US.
Wang Jian teaches marketing communication at
Purdue University and was previously a communications specialist at McKinsey
& Company
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