Most Americans are comfortable buying US-brand products made in China, but
buying Chinese brands is a different game. Despite the ubiquity of Chinese-made
goods in Americans' everyday lives, research and anecdotal evidence suggests
that association with China hurts rather than helps Chinese brands. This is
hardly surprising, given that American images of and attitudes toward China have
historically been divided and conflicting.
Look no further than the
high-profile purchase by Lenovo of IBM's PC business and its flagship brand
ThinkPad in early 2005 for evidence of how these perceptions can affect public
acceptance of Chinese firms.
Put simply, in the minds of the American
public, the acquisition of a piece of IBM is tantamount to buying a piece of
American heritage. The symbolic weight of the nation-state was ever more potent
in this commercial transaction.
Emotional chord
Branding is not
merely about product differentiation. More importantly, it's about identity,
attachment and trust.
It must strike an emotional chord with customers
and inspire loyalty through communicative devices ranging from brand names and
logos to strategic deployment of marketing tactics.
Unlike original
equipment manufacturer products, brands command a highly visible presence in the
market and their power can be deeply personal. But brand appeal is also fragile.
It can be easily diluted and even destroyed if not well cared for.
The
vast majority of the world's most valued brands, as rated by Business Week and
Interbrand, originate from the United States and Western Europe, with a few from
Japan and South Korea.
One key difference between what Chinese companies
face and what Japanese and Korean firms once encountered in their brand
expansion into the US market is the broader political environment of the
marketplace. So far, none of the strongest brands have come from countries with
political systems that are starkly different from that of the United States.
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