District in Shandong enhances business environment

Kuiwen district of Weifang city, Shandong province, has dedicated itself to addressing the challenges faced by businesses and the local community. The district strives to create an environment marked by efficient processes, prompt approvals, and top-notch services.

Focusing on elevating the effectiveness and quality of governmental services, Kuiwen district has introduced an innovative "ordering-style" service approach. By analyzing common service requests, such as opening restaurants or supermarkets, the district has standardized processing standards, application materials, and timelines. This has resulted in streamlined operational procedures and standardized notifications.

A government service personnel issues business licenses to enterprises. [Photo by Li Chenfei for chinadaily.com.cn]

In key areas such as business registration, social services, and construction projects, Kuiwen district has set up physical "one-stop" service counters and online platforms for swiftly completing tasks, facilitating expedited processes for businesses and the public.

Moreover, Kuiwen district has established a volunteer service team through rigorous selection and training. This dedicated team offers tailored assistance akin to personalized services, aiding businesses and individuals with navigating service procedures, document handling, and online submissions. For individuals facing transportation challenges, living in remote areas, or belonging to vulnerable groups, volunteers provide prompt doorstep services, ensuring that processing outcomes are delivered as per the applicant's preference, effectively reducing the need for unnecessary travel and resolving complex issues. (Edited by Du Xiaping)