A shanghai woman sued China Unionpay and
three other banks for charging her inquiry fees, Shanghai Morning Post reported
Thursday.
The woman, who was identified as Deng, received a notice yesterday from the
city's Xuhui District Court, that it would hear her case.
Deng asked the four defendants to compensate her 1.5 yuan (19 US cents) for
"unjust" inquiry fees, the newspaper said.
She reportedly noticed extra charges taken from her account for the inquiries
she made at an ATM in China's Bank of Communication's sub-branch in Caohejing on
June 14.
She immediately asked a bank clerk and discovered that the four big state
owned banks and the Bank of Communication had kicked off inquiry fee charges on
June 1.
When she applied for a Bank of Communication's bank card on July 2003, she
was told that the bank wouldn't be charging her inquiry fees, for trans-bank use
or inter-bank use. "The banks didn't even notify me about the new charges on my
bills," Deng said.
She sued China Unionpay, the Caohejing sub-branch of Bank of Communication,
the Caohejing sub-branch of Industrial and Commercial Bank of China and the
Shanghai branch of China's Construction Bank.
Wu Dong, a Shanghai lawyer, said the banks breached the bank-client contract
because there are no rules stipulated in their articles of association or in
customer agreements about inquiry fees. "They haven't reached a new agreement
with their customers," he added.
Already, three individual commercial banks have set up additional inquiry
fees unanimously, which may be a manipulation of the price and a breach of the
price law, Wu said.
Whether to charge customers inquiry fees and how much to charge lies on the
standards issued by the Banking Regulatory Commission, the central bank and the
State Council, whereas, it should be controlled by the government, Wu said.
An industry insider said a regulation on banking service fees issued in
October 2003 stipulates commercial banks have the right to determine and adjust
the prices of some chargeable services. However, they should hold a hearing
before hand in accordance with the price law, he added.