How do I find out if I have secured any Olympic tickets?
After the ticket lottery and allocation, BOCOG will notify the successful applicants. In addition, even without an online ticketing account, beginning in October 2007, applicants will be able to view their lottery results on the ticketing website after identifying themselves at the online prompts.

Will the session tickets I applied for be adjacent to one another?
Session tickets applied for on an application form will be allocated together.

How do I locate my seats?
Many competition venues are currently under construction, and thus we are unable to indicate the exact position of your seats. However, applicants may request tickets to sessions by price levels, which will secure your seating position within the venue in a broader range. When delivered, your Olympic tickets will display the exact seating numbers. Prior to that, BOCOG will not make a special notification to each applicant on this, nor will the Customer Service department of BOCOG have this information available.

When are my tickets available for pick-up?
Your tickets will be available for pick-up at least 30 days prior to the opening of the Olympic Games. For security reasons, you tickets will not be sent to your mailing address. They will be sent to the participating Bank of China Olympic ticketing outlet you chose on your application form. Please pick up your tickets in person.

Do I need to notify BOCOG of any changes on my mailing address or my contact numbers, etc.?
Yes. To ensure that all notices will correctly reach you in a timely manner, please notify BOCOG of any such changes either by editing your online ticketing account profile or by contacting the Olympic Ticketing Call Center.

Can I submit an accommodation booking along with my ticket application?
Sorry, BOCOG does not provide ticket-plus-accommodation travel packages. You will have to arrange for your own transport and accommodation prior to attending any Olympic sessions.

I live overseas. Can I book my Olympic tickets through this website?
Sorry, you are not eligible to book Olympic tickets through this website. Please contact your regional Olympic committee for inquiries on further ticketing information.

I'm a wheelchair user. Are Olympic venues built to be wheelchair-friendly?
Yes. All the Olympic venues are wheelchair accessible. If you need seats for wheelchair, please make sure to add "Wheelchair seats" instead of "Regular Seats" to your order.

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