Information and Liaison Department

Tel: +86(21)96990 transfer to 1, then 3

Fax: +86(21)68857111

Market Department

Tel: +86(21)22348704, 22348715, 22348716 

Fax: +86(21)22342121 

Service counters in the Pudong Airport:

VIP Service Counter at Gate 8 of the Departure Hall in T1

VIP Service Counter at Gate 25 of the Departure Hall in T2

Service counters in Hongqiao Airport:

VIP Service Counter at Gate 6 of the Departure Hall in T1 Terminal B

Service Counter in Departure Hall of Terminal 2; VP Club (between Island B and Island C)