Government services are now available round the clock with the first batch of 110 self-service machines coming into operation in Futian District.

The district government held a launch ceremony for the machines and the Intelligent Futian app on May 22.

As a pilot project of the Shenzhen Municipal Government's self-service platform, the first 110 terminals have been deployed at the Futian District Administrative Service Hall, 10 sub-district offices and 95 community offices.

Citizens and enterprises can now apply for 1,488 items of administrative approval services provided by 34 government departments via the self-service machines after completing real-name authentication registration.

By simply swiping their ID cards, citizens can inquire about and print certificates of social security coverage, statements of social security payments and housing provident fund payments, certificates of no ownership of real estate, certificates of tax payment and others.

The machines also provide 24 non-governmental services, like flight inquiries, bookings for bus and train tickets, exchange rate inquiries and wealth management services.

Additionally, the Intelligent Futian app offers 120 services for individuals and 170 services for enterprises, such as online medical appointments, household registration for overseas students and cloud arbitration and notarization.

The app spares residents the need to visit government offices for public services. They can scan their ID cards and other documents using their mobile phones and upload them to the relevant government departments through the app.

(HK Edition 06/25/2018 page2)