State Grid Xuzhou Power Supply Company upgrades 'Cross-City Processing' service

"I thought I would have to travel all the way to Donghai County to handle the procedures, but I didn’t expect to get everything done in Pei County in just one visit. This really saved us a lot of trouble!" said the head of Donghai Runtai Quartz Technology Co., Ltd. after successfully completing a high-voltage temporary electricity application for a new factory at the State Grid Xuzhou urban service hall. The convenience of the company's cross-city electricity service left him highly impressed.

The company needed high-voltage temporary electricity for its new plant. However, its registered location in Donghai County is more than 100 kilometers from Xuzhou, and the person in charge was unavailable due to business negotiations elsewhere. Making a special trip to submit the application had become a major challenge.

At this critical moment, State Grid Xuzhou Power Supply Company's upgraded "cross-city processing" service provided a timely solution. Using the State Grid Online mobile app, the company submitted its application digitally, needing only to upload essential materials such as the filing certificate and business license. State Grid Xuzhou then activated its "online application + offline coordination" mechanism, connecting directly with dedicated staff from Donghai County Power Supply Company in Lianyungang. Both sides synchronized the electricity demand and application documents, while the Donghai team managed the on-site inspection, plan approval, and power connection process—ensuring the enterprise completed all procedures without any in-person visits.

This streamlined service saved the company at least 10 days of waiting time, eliminated round-trip travel, and secured valuable construction time for the new factory.

By transmitting from "two-way travel' to 'one-stop cross-city service," State Grid Xuzhou Power Supply Company is innovatively overcoming the challenges of managing electricity services across regions. The initiative not only simplifies procedures but also injects "electric power speed" into enterprise development, becoming a vivid example of optimizing the business environment and promoting coordinated regional growth.