Digital check-ins to become mandatory in Aussie state

SYDNEY - Hospitality venues and businesses in the Australian state of New South Wales (NSW) must set up a digital registration system to record patrons' names and contact details by Nov 23 or risk facing fines.

NSW Minister for Customer Service Victor Dominello said on Wednesday digital check-ins, such as QR codes, were fast, accurate and would give customers more confidence during the COVID-19 pandemic.

"Any business that is serious about safety should be using digital registration, such as a QR code or other method of capturing contact details electronically. There are no excuses," Dominello said.

"We can't respond to a pandemic with paper. We must be fast and precise and digital is the best way forward."

The state government made the decision after a southwest Sydney restaurant that was visited by a positive case failed to hand over records relating to staffing and patronage.

NSW reported no locally acquired COVID-19 cases for the fourth day in a row on Wednesday as the state prepares to welcome visitors from all other states and territories from November 23, allowing them to enter the state without quarantine.

However, the state's Department of Customer Service revealed on the same day almost 100 breaches were detected at local restaurants and bars during a COVID safety blitz last Friday, resulting in over 25 penalty notices and thousands of dollars in fines.

"Complacency is our greatest threat and any business that thinks they are above the law will face serious penalties," Dominello warned.

He said businesses could download a free NSW government QR code, which captures the business name, address and customers' contact details.