Constant vigilance is needed to guard against network intrusions from the
outside and the threat of viruses being mistakenly introduced on the inside by
staffers and journalists who are plugging their own laptops in the network.
"We have stopped a number of viruses before they got into the network," said
Porter, who has spent more than 10 years in the networking and security industry
as a consultant and security software developer. "To our knowledge, there
haven't been any (active attacks) against us."
Not for a lack of a trying. During an interview with The Associated Press, a
computer user in China tried repeatedly to scan the network for a weak spot, all
the while Porter and his staff monitored the would-be intruder, poised to act if
needed.
The day the 2002 World Cup started, hackers tried to overload the system and
bring it down ¡ª with some 1.5 million probes over two hours. It was stopped and
there was no delay, but it was a good lesson for the techies four years later.
Porter said Avaya is using a mix of automated tools and software and a staff
of 257 people to keep tabs on everything. The company has worked with Deutsche
Telekom AG for nearly two years to ensure the German firm's infrastructure would
fit with its own systems.
With an estimated 45,000 network connections, 30,000 network devices and over
15 terabytes of data, it is the largest converged communication network ever
built for a sporting event.
"We're always actively monitoring the network," Porter said. "It's akin to
securing a bank on the back of a truck ¡ª it's always moving, it's a very dynamic
environment."
Another tool is the Converged Network Analyzer, or CNA, which focuses on the
performance of the various applications, such as those for accreditation and
ticketing, while the data they generate cross the network.
The CNA measures all available paths over the network and decides the best
path needed for the application.
If it shows a slowdown on the network, it can determine the cause, such as a
virus, as well as figure out how best to reroute traffic around network
congestion.
As the World Cup moves from the first round to the next, and onward to the
July 9 final, the infrastructure at stadiums that won't be used anymore will be
dismantled, Gardner said. When the tournament has ended, the company plans a
detailed analysis of what went right and what went wrong.
In the end, it will prove to be good advertising for Avaya. Already, several
customers and potential customers have been brought in to see the network, which
could boost sales and contracts for the company.
But for now, the priority is to keep the network securely running.
"I don't want to be in the position that IBM were in Atlanta in 1996 when
they had trouble with their network," Gardner said, referring to when the
company's systems produced late, and sometimes wrong, information to reporters
and to Web sites. "It's still talked about."