A one-stop customs area covers 6.7 hectares and has Wuxi Customs and the Wuxi Entry-Exit Inspection and Quarantine Bureau as well as company forwarders, spot goods providers and banks and underwriters, integrating all port functions. This includes declarations, clearance, commodity, animal, plant and health quarantine, and commodity formalities via electronic networking.

The public bonded warehouse has all-round bonded, storage and transport services for imports and exports and domestic sales with electronic networking connecting it with customs. There is instant commodity handling avoiding distant customs declarations or customs formalities and 24-hour service. Communication with government departments is maintained via hotlines to solve business problems rapidly for clients.