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Zhangjiagang improves community management with WeChat

( chinadaily.com.cn )

Updated: 2015-05-14

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The city of Zhangjiagang in Jiangsu province has dedicated itself to improving community management through the use of new media by recently launching a public WeChat account for the Nanhuyuan community.

The WeChat account features three functions including policy release, education and community management. The account unveils policies related to family planning, civil affairs and social security to facilitate applications by residents to obtain certificates. It also serves as an online class that provides education on Party members and lessons on cultivation and health.

Furthermore, residents can report property management issues through the WeChat account, such as broken corridor lamps and blocked pipelines. They can also give suggestions on how to improve community management. Other services including public transport queries are also available.

The pilot community management initiative aims to better listen to community residents and enhance interaction and communication.

Edited by Jacob Hooson

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