Consumer complaints hit new highin 2009
By Chen Jia | China Daily | Updated: 2010-03-16 07:53
BEIJING - More than 223,000 Chinese consumers filed complaints on consumer electronics last year, almost double the record in 2008, according to a survey released by www.315ts.net under the China Electronic Chamber of Commerce (CECC).
"Four out of five products that topped the complaints list last year were consumer electronics," Liu Zhuohui, a senior official of the General Administration of Quality Supervision, Inspection and Quarantine, said over the weekend.
She said her administration accepted a total of 19,303 quality complaints last year, of which 24 percent were about consumer electronics.
Photo