Improved grassroots services lead to better life in Linyi

Grid-based management has become an increasingly important tool used by grassroots-level authorities to improve governance efficiency and meet the diverse and growing needs of residents in Linyi, Shandong province.

The local government of Xingdong district in Linyi has leveraged the method to advance the quality of civil services and reinforce Party building. For example, the district government solicits public opinions and conducts research through visits and surveys gathered from managers in charge of each community grid, allowing residents to enjoy convenient and high-quality civil services right at their doorsteps.

Grid-based management is an administrative management form that divides urban communities into smaller discrete management units with the mobilization of human grid managers and digital technology platforms that enable efficient analysis of data and information. It is believed to be an easier and more efficient way to provide civil services when there is a large number of people and it has been proven to be extraordinarily useful during the COVID-19 pandemic.

To enrich the leisure activities of people and create a harmonious community atmosphere, Xingdong district has also organized a series of leisure events on educational films, which center on the moving stories and valiant efforts of Chinese military heroes. The events are expected to help residents develop healthy values by knowing what the nation and the Party have been through to achieve today's life.

In addition, the establishment of a "neighborhood chat room" has shown the district's efforts in resolving public conflicts. It is a mediation space that combines legal services and mediators coming from residents, providing services such as conflict mediation and legal assistance. This one-stop model for resolving social conflicts helps effectively address public disputes within the community and the grid.

Next, Xingdong district will continue to improve the use of grid-based management in grassroots governance, further mobilize grid personnel at all levels, enhance problem-solving ability and deepen community bonds with local residents in order to provide a high-quality living environment, said the local government.